Privacy Policy for Pati’s House Cleaning Services
At Pati’s House Cleaning, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and use our services.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information:
Personal Information:
- Contact Information: Name, email address, phone number, and address provided when you contact us or schedule a cleaning.
- Service Preferences: Information about your cleaning needs, such as specific requests for services or cleaning schedules.
Non-Personal Information:
- Cookies and Tracking Technologies: We use cookies to improve your experience on our website. Cookies help us understand your preferences, track your usage patterns, and show personalized content.
- Device and Usage Data: Information such as your IP address, browser type, device type, and browsing activity on our website (collected automatically through analytics tools).
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide services: To schedule, confirm, and complete your house cleaning services.
- To communicate: To respond to inquiries, provide customer support, and send important updates regarding your appointments.
- To improve our services: To analyze customer feedback and improve our website and services based on usage patterns.
- For marketing purposes: We may use your contact information to send promotional emails about new services, discounts, or other relevant information, but only if you have opted in to receive such communications.
You can opt-out of receiving marketing emails at any time by clicking the “unsubscribe” link in the email or contacting us directly.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include using encryption for payment processing and implementing security measures on our website to safeguard your data.
However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with trusted third parties only in the following circumstances:
- Service Providers: We may share your personal and payment information with third-party service providers who help us operate our business (e.g., payment processors, email service providers, etc.).
- Legal Compliance: We may disclose your information if required to do so by law, or in response to valid requests by public authorities (e.g., a court or government agency).
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and analyze website traffic. Cookies are small files stored on your device that help us remember your preferences and activities on our website.
You can manage your cookie preferences through your browser settings. Most browsers allow you to block or delete cookies, but please note that some features of the website may not function properly without them.
6. Your Rights and Choices
- Right to Know: You have the right to request information about the categories of personal data we collect about you, the sources of that data, and the purpose for which we use it.
- Right to Delete: You have the right to request that we delete the personal information we have collected about you, subject to certain exceptions.
- Non-Discrimination: We will not discriminate against you for exercising any of these rights. If you choose to exercise your rights, we will continue to offer the same services and products at the same prices.
7. Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will revise the “Last updated” date at the top of this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Pati’s House Cleaning
Email: patishousecleaning@gmail.com